software AM market analysis

The software sector is settling into a hybrid operating model. Business users are taking on routine workflow changes when organisations provide training and guardrails, while developers keep responsibility for architecture, integrations and safeguards, according to discussion from Latenode and Activepieces.

Established enterprise vendors are extending this logic into core operations. ServiceNow’s push into autonomous security shows AI moving further into day-to-day platform functions, even as investor sentiment toward the company stays mixed.

The open question is whether governance and cost controls can keep pace with these gains. Enterprise workflow platforms are leaning on centralised controls and scalability to manage AI-assisted process execution, and cloud spending commentary points to a shift from expansion toward optimisation, suggesting buyers are becoming more selective about how automation spend is justified.

Worth Tracking

No-code tool scopeWhether business-user deployment extends past simple cases or developers stay a bottleneck for complex exceptions.

Autonomous automation governanceBuyer demand for auditability, permissions and controlled deployment as software acts on business processes.

AI software cost managementWhether usage and infrastructure costs stay predictable enough to sustain adoption alongside productivity gains.